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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My KitchenAid range & microwave yet have suddenly lost

Customer Question

Hi Pearl, my KitchenAid range & microwave yet have suddenly lost power, and unfortunately we are in the middle of preparing for a meal for Rosh Hashanah. Is there anything we could do to troubleshoot this?
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: It's about 4 years old and the model number is *****
JA: Do you plan on doing the work yourself?
Customer: Yes, we are unable to reach our electrician at the moment.
JA: Anything else we should know to help you best?
Customer: No, not really
Submitted: 3 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 3 months ago.

Hello from Just Answer and the Appliance Catigory
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?
open the oven door and the FULL model number should be on a tag on the oven face frame.

Expert:  Whrlp Master Tech replied 3 months ago.

do you still need assistance with your question?

Customer: replied 3 months ago.
You responded the day after, which was too late. We had to pay a lot of money to have an emergency call electrician come out. I would like to get my $28 back. Thank you.
Expert:  Whrlp Master Tech replied 3 months ago.

I responded to the questions as soon as I saw it!

As for a refund as an expert I never even see your personal info .

for a refund you will need to contact the Just Answer admin.

Expert:  Whrlp Master Tech replied 3 months ago.

I have sent Just answer a message for a refund ,but you will need to contact them.

Customer: replied 3 months ago.
Who do I contact and how do I contact them? Thank you