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Hello and welcome to just answer my name is ***** ***** I will be the one assisting you today. Did you possibly not open the water valves?
Ok so have you made sure when you installed the water hoses there were no stoppers there to keep the water from coming in? Is the water inlet valve new?
Some units do when it comes to shipping and handling of them to keep things from getting on the inside.
Ok let me know what you find
Check the water supply feed line underneath the sink. If it was turned off for any reason and mistakenly left off, the dishwasher cannot fill with water, even though the unit comes on. Look for a kink in the water supply line. If you find one, shut off the water valve, and remove the hose and kinks. Reattach the water supply hose and turn on the valve.
Well there is nothing else I can think of that would stop the dishwasher from letting the water come in if the water is on and there is no kinks in the lines and its hooked up correctly to the dishwasher so I will open this up to other experts to see if anyone else has any ideas.
That is a possibility are you referring to the water inlet valve? I was thinking the same thing.
If the unit is brand new I would take it back to the purchaser and if its used but new to you then you will need to replace the water inlet valve.