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applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 1902
Experience:  Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
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My whirlpool has a lock out feature and I can not get it

Customer Question

My whirlpool has a lock out feature and I can not get it unlocked. any ideas. someone suggested a new filter but that didn't work.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It was purchased new 11/10/2012. And the mode no. is Whirlpool 30" French Door
JA: Do you plan on doing the work yourself?
Customer: WRF560SEYW is the model no. and im alone so will have to get someone if it is too difficult
JA: Anything else we should know to help you best?
Customer: the ice maker takes a long time to make ice,
Submitted: 8 months ago.
Category: Appliance
Expert:  applianceguy replied 8 months ago.
Give me a min. Will look up unit
Expert:  applianceguy replied 8 months ago.
Press and hold fast cool for three to five seconds
Expert:  applianceguy replied 8 months ago.
If that does not work, unplug unit for 5 min
Expert:  joseph-cssm replied 8 months ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. ( Thank you, ***** ***** Customer Support Team.