Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and welcome to just answer my name is ***** ***** I will be the one who will assist you today. Is there anything blocking the air vents in the back of the unit? Have you inspected the coils to see if there is dirt or frost build up on them?
My response is not automatic at all. That is just checking the first thing that could be the problem since its a new unit.
I totally understand I was just trying to walk you through what is more than likely your issue since its new. Checking and cleaning off coils is not hard but can be difficult unless you can get up and down off of the floor
I will certainly send it in to customer care where they will reach out to you and assist you with that.