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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I cannot get detergent residue out of my dark clothes. I

Customer Question

I cannot get detergent residue out of my dark clothes. I have tried atleast 8 different HE detergents, double and even triple rinses. I only use the amount and less recommended amounts. I have had it!!!
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Since purchasing it
JA: Do you plan on doing the work yourself?
Customer: its according what work needs to be done
JA: Anything else we should know to help you best?
Customer: no
Submitted: 29 days ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 29 days ago.

Hello from Just Answer and the Appliance Catigory
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

And have you ever run a commercial(store bought) washer cleaner thru the unit?

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