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When you press the cancel/off button does the display change and revert back to just showing the time of day even though it continues to heat? Or does it not respond at all and looks like it's trying to keep heating?
Also, can I get the full model number located on a sticker around the front frame of the oven and can be seen if you open the door or remove the drawer below the door if there is one.
OK so unfortunately that means you have a stuck relay on your control board. The entire control board would need to be ordered and replaced to resolve that issue I'm sorry to say. The cost of the part is usually about $150-200 but the exact price depends on your model number.
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