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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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KItchenaid refrigerator radomly turns off and I cant get it

Customer Question

KItchenaid refrigerator radomly turns off and I cant get it to turn back on.
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: 8 years
JA: Do you plan on doing the work yourself?
Customer: Model # KBFA20ERSS01
JA: Anything else we should know to help you best?
Customer: My husband would like to
Submitted: 1 month ago.
Category: Appliance
Expert:  Tyler Z. replied 1 month ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 1 month ago.

When the unit shuts off, do all the fans and motors stop running? Are the lights still on?

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