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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have an o4 sears s by s ref./fre. the auger in the ice

Customer Question

i have an o4 sears s by s ref./fre. the auger in the ice bucket,(in the door) doesn't turn,I can lift off the whole bucket and can see the "drive",I can hear the motor turning inside,but not the drive or the auger in the bucket,help!
Submitted: 2 months ago.
Category: Appliance
Expert:  Kelly replied 2 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.
  1. Can you manually turn the auger in the bucket?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?