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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 928
Experience:  maitenance tech at casto
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I have a refrigerator Model number DFE28JSHBSS

Customer Question

I have a refrigerator
Model number DFE28JSHBSS
Submitted: 2 months ago.
Category: Appliance
Customer: replied 2 months ago.
THE LIGHTS ARE ON THE FRONT OF THE REFRIGERATOR BUT IT IS NOT KEEPING COOL
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

Do you hear any fans or motors running or is the unit 100% silent?

Customer: replied 2 months ago.
IT IS ON
Customer: replied 2 months ago.
JUST IS NOT RUNNING PROPERLY
Customer: replied 2 months ago.
LIGHTS ON THE INSIDE ARE NOT ON EITHER
Expert:  Webb-Guy replied 2 months ago.

It sounds like the problem is with your main control board since nothing is running in the back and the lights on the inside are not working.

Customer: replied 2 months ago.
what do I do
Expert:  Webb-Guy replied 2 months ago.

Well you would need to replace the main control board. Give me a moment to look this part up for you.

Expert:  Webb-Guy replied 2 months ago.

http://www.searspartsdirect.com/part-number/WR55X25146/0046/363.html

Diagram

http://c.searspartsdirect.com/lis_png/PLDM/G1412018-00002.png

901 on the diagram.

I hope you found this information helpful and are willing to rate with 5 stars at the top for my time.

Expert:  Webb-Guy replied 2 months ago.

If you have found this information helpful all i ask is you rate with 5 stars at the top so I am credited for my time. Rating does not stop you form getting back to me in the event you need me.

Expert:  Webb-Guy replied 2 months ago.

Just wanted to check in with you and see how it was going.