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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 962
Experience:  maitenance tech at casto
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We have a kitchen aid glass.cooktop, about 15 years old. it

Customer Question

we have a kitchen aid glass.cooktop, about 15 years old. it is gas with white metal surrounding the burner elements. something seeped between under the glass. does the metal surround come off if i take the element off with a star wrench? should i turn off the gas first?
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: hmm. i will look.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: it is a kitchenaid gas sealed cooktop and the model is one of the following: KGCr055g, t055g, st05g, st27g, st66g, t305g, t365g, or t366g
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.
Hello and welcome to just answer my name is ***** ***** I will be the one to assist you today. Give me a few minutes to go through these model numbers to find the information on how you can do this.

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