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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpool dishwasher will not wash. the heavy cycle light

Customer Question

My whirlpool dishwasher will not wash. the heavy cycle light is on the sani rinse ,the heavy
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: My whirlpool was purchased june 1 2016 the wdf760sadb2 the serial numberis f61215125
JA: Do you plan on doing the work yourself?
Customer: all I want you to do is to tell me what steps I can go through to get it to wash it keeps clicking what does the sensor do
JA: Anything else we should know to help you best?
Customer: the timer light is working
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one who will assist you today. Give me just a moment to pull up some information for you.

Expert:  Webb-Guy replied 2 months ago.

When you say it will not wash is water coming into the unit?

Expert:  Webb-Guy replied 2 months ago.

We can send your dishwasher into diagnostic mode to figure out whats going on in there.

Expert:  Webb-Guy replied 2 months ago.

Are you still here?

Expert:  Webb-Guy replied 2 months ago.

How is it going?