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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1455
Experience:  maitenance tech at casto
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I Put In a Computer And Set The Wrong Model And I Don't Know

Customer Question

I Put In a Computer And Set The Wrong Model And I Don't Know How To Go To Test Mode To Reset It GFWH1200HIWW
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 2 DAYS
JA: Do you plan on doing the work yourself?
Customer: YES
JA: Anything else we should know to help you best?
Customer: NO ITS ALL IN BUT I PUT IN THE WRONG CODE I PUT IN 1100 AND IT SHOULD BE 1200
Submitted: 6 months ago.
Category: Appliance
Expert:  Webb-Guy replied 6 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one who will assist you today. Give me just a moment to pull up the information for you to enter test mode.

Customer: replied 6 months ago.
Ok
Customer: replied 6 months ago.
are you really here?
Expert:  Webb-Guy replied 6 months ago.

I am just one more moment.

Customer: replied 6 months ago.
ok
Expert:  Webb-Guy replied 6 months ago.

Displays “---” if new board (to set model id, rotate knob until desired id is displayed, press and hold Start key to program this model)

Expert:  Webb-Guy replied 6 months ago.

To Enter: Alternately press Temp - Delay Wash (within 30 seconds of plugging in washer). To Exit: Repeat press Power.

Expert:  Webb-Guy replied 6 months ago.

Is this what you were looking for?

Customer: replied 6 months ago.
I did that
but I set the wrong code no you must go into test mode
Expert:  Webb-Guy replied 6 months ago.

Yes I just sent the directions for entering test mode as well

To Enter: Alternately press Temp - Delay Wash (within 30 seconds of plugging in washer). To Exit: Repeat press Power.

Customer: replied 6 months ago.
Ill Try It And Let You Know If It Doesn't Work.
Expert:  Webb-Guy replied 6 months ago.

ok

Customer: replied 6 months ago.
thanks
Expert:  Webb-Guy replied 6 months ago.

Did it work?

Customer: replied 6 months ago.
its not here
might be next week before I get to it moms machine
Expert:  Webb-Guy replied 6 months ago.

oh ok well that is the way you enter test mode. If you found my information helpful all I ask is you rate with 5 stars at the top. Rating does not stop you from getting back to me in the event you need to follow up with me.

Expert:  Webb-Guy replied 6 months ago.

I was wondering if there was anything else that you were still needing assistance with. I noticed you had not rated which leaves the question open. In the event you are satisfied with this information rating compensates me for my time. Rating does not stop you from getting back to me in the event you need me.