Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, I'm Joel and will be glad to help you today.
Please give me a few minutes to review your question and prepare your answer as I may need to look up part numbers, schematics, etc;
Thank you for your patience.
You will need to look at the frost pattern on the evaporator you should have a slight frost over the entire coil from top to bottom, if not the unit has a sealed system issue. It has a leak somewhere and is low on freon and the evaporator is not getting cold enough to bring the temperature of the unit down low as it should. However if the frost pattern looks good then there is an airflow issue somewhere the refrigerator gets its cooling from the freezer side, the evaporator fan circulates air to the refrigerator section through a damper at the top left of the inside of the refrigerator, make sure that damper is opening and allowing air flow into the refrigerator section. In most cases though this issue is going to be a sealed system issue. The freezer may be freezing or below but its not getting cold enough, the freezer should be somewhere from 10 degrees to -1 degrees F if the unit is working properly. Let me know if you have any questions or need more help, thanks. In the meantime please read below:
The only way I get credit for the time I spend helping you is if you rate the answer by clicking on the star rating system at the top of your page. Since I have given you the initial answer I ask that you go ahead and rate the answer by clicking on the 5th star to the right so I get credit and any follow up questions will be free and of course I will continue to help until your issue is solved. Thank you in advance.
Yes that heat you are feeling in the separator is where the high side line runs through the wall to heat it to keep moisture from building up on the outer panel, but when it gets real hot like that either the condenser coil is very dirty (which you say is not the case) or there is a sealed system issue because the pressure is way to high. So yes unfortunately it sounds like you have a sealed system issue. Now as far as the repair, that is not going to be a DIY job, firstly the tools needed to do the repair are in the range of 1k and secondly you must be licensed in your state to open a sealed refrigerant system. The tech will have to put gauges on the system to see if the system is low or if it has a restriction blocking the flow of freon, he can tell this by the pressures on the system. Then depending on the outcome he will either need to find the leak, repair the leak pull a vacuum on the system and recharge it, if the leak is in the evaporator that will have to be replaced as well. If its a restriction he will have to blow the system out with high pressure nitrogen and replace the filter dryer on the unit and in some cases the evaporator will need to replaced as well just depends. At any rate this is a very expensive and time consuming repair.
Hi there,I was just getting back with you, I see the question is still open and unrated and I have not heard back from you is there something else I can help you with?
the only other thing that could be causing that is the condenser fan motor is bad, check and see if the fan is running next to compressor, and watch it. It could be intermittent or not running at all.