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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Thanks for taking my question. I have a frigidair double

Customer Question

Thanks for taking my question. I have a frigidair double oven. A few month ago the latch on the top oven became loose and we could not open the door. I retrieved a hard piece of wire and was able to drag it down the top of the door and the latch released. I was hoping it wouldn't happen again. It happened again tonight, but all of my efforts have come up short. The latch on the bottom oven doesn't move so it doesn't appear they even have a function. Any suggestions would be appreciated.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: It's about 15 years old. I am not sure of the make or model. I could send you a picture maybe.
JA: Do you plan on doing the work yourself?
Customer: If it is simple, but I will call someone most likely
JA: Anything else we should know to help you best?
Customer: I am not clear on your question
Submitted: 1 month ago.
Category: Appliance
Expert:  Webb-Guy replied 1 month ago.

Hello and welcome to Just answer. My name is ***** ***** I will be the one to try and assist you today. The model number should be located inside one of the doors?

Expert:  Webb-Guy replied 1 month ago.

or if you still have the manual it will be on that.

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