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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I am trying to get the washer Duet to start. It seems to be

Customer Question

I am trying to get the washer Duet to start. It seems to be stuck with the 50 minute time showing. I tried to press the START button but nothing happens.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: 10 years old I think
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: It has been fine until this moment. I feel I am just missing a normal step to unlock it>
Submitted: 1 month ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 month ago.

Please post model number.

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