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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1565
Experience:  worked on appliances for around 10 years
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My GE Profile front load washer"s door would not open when

Customer Question

My GE Profile front load washer"s door would not open when the load was done. The latch mechanism was replaced one week ago because the door would not close. I think it is a problem with theh control board but I do not know how to confirm this.
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: It is about 7 years old. The model # WPD8900J1MV.
JA: Do you plan on doing the work yourself?
Customer: Only if it something I can do without risking or making things worse.
JA: Anything else we should know to help you best?
Customer: The washer is a stack unit--the dyer sits on top of the washer.
Submitted: 6 months ago.
Category: Appliance
Expert:  AppTech8579 replied 6 months ago.

If the door still will not unlock after the lock was replaced then the control board will need to be replaced.

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Expert:  AppTech8579 replied 6 months ago.

I see this question is still open. Do you need more help?

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