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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18589
Experience:  Highly accurate diagnostician with over 30 years experience!
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Scotsman DCE33 ice maker issue. Works and makes adequate

Customer Question

Scotsman DCE33 ice maker issue. Works and makes adequate ice, but during the harvest cycle excessive water leaks from the Reservoir and into the bin causing the ice to melt.
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: yes
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 1 month ago.
Category: Appliance
Customer: replied 1 month ago.
My Scotsman DCE33 has a pump drain.
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

It sounds like maybe the valve is not closing or it needs to be cleaned. Does it seem to run water all the time? Has it been cleaned so the recirculation pressure is adequate and pumping ample water through the tubing so the reservoir does not overflow?

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