How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18589
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Freezer door won't completely close on left side. Feels like

Customer Question

freezer door won't completely close on left side. Feels like hanging on something but can't find anything.
JA: What's the make and model? And have you checked the settings recently?
Customer: 20fdbm
JA: Do you plan on doing the work yourself?
Customer: We're trying now.
JA: Anything else we should know to help you best?
Customer: You tell me
Submitted: 1 month ago.
Category: Appliance
Customer: replied 1 month ago.
Are you there
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

You likely have a door closure cam on the lower door hinge that has worn down and will need to be replaced. Can you please double check that model number?

Related Appliance Questions