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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Freezer drain GE profile side x side cleared with air

Customer Question

freezer drain GE profile side x side cleared with air pressure and hot water..tray freezes up after a few days ice on floor of freezer ..thaw it all out ,blow it out with hose and low pressure..remove front access panal ..no collection pan visible..just coils and they are clean
is there a looming problem?..is the collection pan access from the rear of unit???
Submitted: 2 months ago.
Category: Appliance
Expert:  Kelly replied 2 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.

The drain pan is usually the entire base that the compressor is mounted on.

May I please have your model number so I am able to provide you with accurate, model specific information?