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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20070
Experience:  Highly accurate diagnostician with over 30 years experience!
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My kenmore elite dishwasher model 665.14763N510 has a red

Customer Question

My kenmore elite dishwasher model 665.14763N510 has a red lock light on and I cannot start the dishwasher
Submitted: 5 months ago.
Category: Appliance
Expert:  Kelly replied 5 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 5 months ago.

What happens when you press and hold the TOP RACK ONLY button for longer, like 10 seconds?

Customer: replied 5 months ago.
Still same
Expert:  Kelly replied 5 months ago.

Thank you. How long was the power off for?

Customer: replied 5 months ago.
Power didn't go out I have switch that I can turn it off on the counter. I turned it off for hours to see if it would reset. It did not. What does that light Mean? I can't find that in the troubleshooting.
Expert:  Kelly replied 5 months ago.

The control panel is locked, it should unlock with the pressing and holding of the TOP RACK ONLY button. If you had it off at the wall switch, it would have reset if the main control was having issues. I suspect the touch panel is faulty. Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 5 months ago.

What color is your control panel?

Customer: replied 5 months ago.
ok
Expert:  Kelly replied 5 months ago.

What color is your control panel?

Customer: replied 5 months ago.
Black with white lettering
Expert:  Kelly replied 5 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 5 months ago.

The black console is available below.

CLICK HERE

Access is gained by removing the screws from around the inner door and separating the panels.

I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!

Customer: replied 5 months ago.
Thank you. I will have to call for repair. It should still be under warranty
Expert:  Kelly replied 5 months ago.

That would be great if it is! Thank you!