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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21524
Experience:  Highly accurate diagnostician with over 30 years experience!
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The whirlpool front load washing mashine won't start. If I

Customer Question

The whirlpool front load washing mashine won't start. If I unplug it and plug it back in the power will come back in but it won't start.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It's 3 years old. Model YWFW9151YW00
JA: Do you plan on doing the work yourself?
Customer: If I can
JA: Anything else we should know to help you best?
Customer: The door was left open last night but I can't think of anything else
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.

What exactly happens when you try to start it? Does the door lock or anything at all happen?

Customer: replied 9 months ago.
Nothing happens at all. The time 30 shows on the dial and that's all.
Expert:  Kelly replied 9 months ago.

Any odd noises, like clicks near the back of the machine, right at the top?

Customer: replied 9 months ago.
No there are no sounds at all
Expert:  Kelly replied 9 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 9 months ago.

The following page shows how to initiate the diagnostic cycle to retrieve any stored error codes. Can you see what codes may be stored in the machine, please?

Customer: replied 9 months ago.
I tried the sequence of the three keys and nothing happens
Expert:  Kelly replied 9 months ago.

Thank you. Just to be sure, you followed the directions closely?

Customer: replied 9 months ago.
I followed the directions very closely
Expert:  Kelly replied 9 months ago.

Thank you, ***** ***** wanted to be very sure of my diagnosis. I believe the main control will need to be replaced. The cycle I had you try is a forced cycle and, if the control is working, should start no matter what. The main control is accessed by removing the screws from the back of the top panel, sliding the panel back and lifting it off. The control is in the right front corner. All connections simply unplug and plug in making for an easy replacement.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!


I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!

Customer: replied 9 months ago.
Thank you
Expert:  Kelly replied 9 months ago.

You are very welcome, thank you!