How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Samsung Refrigerator RF267AEBP Replaced Ice maker and water

Customer Question

Samsung Refrigerator RF267AEBP
Replaced Ice maker and water valve. Still no ice ???>
Submitted: 9 months ago.
Category: Appliance
Expert:  Webb-Guy replied 9 months ago.

Hello and welcome to Just answer. My name is ***** ***** I will be the one to try and assist you today. Give me a few moments while I locate your manual.

Customer: replied 7 months ago.
What else do you need to know. I should have had my answer 30 days ago..... You or someone on here took my money and gave no answer.....
Expert:  Webb-Guy replied 7 months ago.

I personally do not have your money. Your money is on your account. I sent you a message a long time ago but I am not showing it on here now. I am not sure what happened either way my question was when you said your not getting ice do you hear the auger motor running? What about the display board is it working? Also when was the last time the water filter was changed.

Customer: replied 7 months ago.
Auger,display board is working. Water filter is new.....
Customer: replied 7 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 7 months ago.
No Email and no call....What's up?