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Appliance Guru
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Category: Appliance
Satisfied Customers: 13978
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a gold series dishwasher. when it finishes washing

Customer Question

I have a gold series dishwasher. when it finishes washing there is water in the bottom.
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Whirlpool gold series W10431036A
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: It is slightly over a year old and this is the 1st time this has occured
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 2 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

This could be a pump issue or a partially blocked drain. If you have a siphon gap next to your sink check that for any blockages as that can often get partially blocked causing that issue. If that is clear and the unit keeps leaving a bit of water either it is blocked in the drain hose, the sump on the unit or you may have a failing pump. I have replaced quite a few pumps lately on 1-2 year old machines so it is not uncommon. You just have to check those things out to see. Let me know what you find.

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