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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My washer stopped spinning. should I call a repairman or is

Customer Question

My washer stopped spinning. should I call a repairman or is it worth repairing?
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Model 24622 washer purchased in 2004
JA: Do you plan on doing the work yourself?
Customer: no, I would have to find repairman
JA: Anything else we should know to help you best?
Customer: No. I don't know if this matters, but it is upstairs.
Submitted: 6 months ago.
Category: Appliance
Expert:  Tyler Z. replied 6 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 6 months ago.

So I understand the washer doesn't spin anymore but does it still drain even though it won't spin? If it does still drain can you turn the washer back to wash and see if it still agitates? Often times on this model when the unit stops spinning it will stop agitating as well.

Expert:  Tyler Z. replied 6 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?