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Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
Just to confirm, this is the dryer so the control is what is locked?
I don't see a control lock on your model. Please advise what problem you have.
Okay, so it is working now? Using a GFCI on an appliance is not recommended because of nuisance tripping. Hopefully this won't happen often but if it does you may need to use a standard outlet.
Okay, when you have the washer plugged into a good outlet do you hear anything or are there any lights on?
I need to leave for the day so I will opt out to let another expert help you.
Hello and welcome to just answer my name is ***** ***** I will be the one who will try to assist you. I am pulling up your service manual now. So you said the problem is you start the unit and then its tripping the breaker?
Did you happen to notice if the wash light was on?
Ok I am looking through your service manual now. The fact that no lights are on worries me the problem is in your GFCI as opposed to your washer. Maybe not getting enough voltage or something. Do you happen to have a multimeter handy?
Ok well sadly without having one the things we can suggest yo to check will not be able to be done. Would you be interested in trying to figure this out on your own by purchasing a multimeter from your local hardware store or would you rather just have someone else come out and diagnosis it. Of course our company does not send people out you would need to contact someone personally.
I am willing to walk yo through what you need to do or send you over the service manual to look at to help you. Let me know how you wish to proceed.
Ok so then the next suggestion would be to check for water leaks because what could possibly be going on is the drain pump may not be draining correctly which is causing water to leak inside or underneath (on electrical wires) which of course would cause the GCFI to pop. So lets look for any water inside and under the unit.
Are you retrieving any error codes.
Since you haven't accepted the offer for the service manual I am going to send over a picture from the diagnostic instructions over to you so you know how to enter it into this mode. I may have to send a couple screen shot photos in order to put them all on here. One moment please.
Here is the instructions for entering diagnostics cycle.
You are very welcome let me know what happens?
If you run into any problems while doing this I am here.