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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19064
Experience:  Highly accurate diagnostician with over 30 years experience!
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We have a 1.5 year old Kenmore Elite dishwasher Model number

Customer Question

We have a 1.5 year old Kenmore Elite dishwasher Model number 665-12776K311
About every six months the washer controls at the top of the door will light up but not start the washing process. A tech came and very simply re-set the code, we lost the sequence he used to re-program it. Or is there another problem?
Submitted: 2 months ago.
Category: Appliance
Expert:  Kelly replied 2 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 2 months ago.

The reset procedure is below.

To invoke the Diagnostics Cycle, perform the following while in standby:

■ Press Start key to wake up control panel.

■ Press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second between key presses.

■ The Service Diagnostics Cycle will start when the door is closed.

Expert:  Kelly replied 2 months ago.

The reset procedure is below.

To invoke the Diagnostics Cycle, perform the following while in standby:

■ Press Start key to wake up control panel.

■ Press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second between key presses.

■ The Service Diagnostics Cycle will start when the door is closed.

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