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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20069
Experience:  Highly accurate diagnostician with over 30 years experience!
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PILOT LIGHT ON WATER HEATER WONT STAY LIT. a PLUMBER FRIEND

Customer Question

PILOT LIGHT ON WATER HEATER WONT STAY LIT. a PLUMBER FRIEND CAME BY AND REPLACE THERMOCOUPLE. HE CALLED AND SAID DIDNT FIX IT. I GOT HOME AND T
JA: How long has this been going on? And how severe is the problem?
Customer: MESSED WITH IT AND NOW WHEN I PUSH DOWN KNOB TO TRY AND LIGHT GAS IS LEAKING OUT. I CAN HEAR IT BUT CANT QUITE FIND WHERE LEAKING FROM
JA: Do you plan on doing the work yourself?
Customer: YEA WAS GOING TO TRY TODAY. TIRED OF COLD SHOWERS
JA: Anything else we should know to help you best?
Customer: I DONT THINK SO. WATER HEATER IS A GE ONLY 4 YEARS OLD
Submitted: 5 months ago.
Category: Appliance
Expert:  Kelly replied 5 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 5 months ago.

I suspect the valve assembly will need to be replaced.

May I please have your model number so I am able to provide you with accurate, model specific information?