How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

What does a -4 reading mean on my Samsung bottom freezer

Customer Question

What does a -4 reading mean on my Samsung bottom freezer mean?
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: RB215 series
JA: Do you plan on doing the work yourself?
Customer: Hopefully
JA: Anything else we should know to help you best?
Customer: I have moved it away from the wall, unplugged it, turned it back on after 15 minutes,
Submitted: 3 months ago.
Category: Appliance
Expert:  Rico_Soma replied 3 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

If you aren't in the process of setting the freezer temp -4 would be the temp inside the freezer.

Customer: replied 3 months ago.
RB215LASH or RB215LABP is what it says on the owners manual
Customer: replied 3 months ago.
I noticed it wasn't freezing but it wasn't totally thawing either.
Expert:  Rico_Soma replied 3 months ago.

Ok, the readout is the same for models in this series. If the display is showing -4 then everything in the freezer ( unless you just put it in) should be frozen solid. You may have an issue that should be checked out by a pro.

Expert:  Rico_Soma replied 3 months ago.

You could try setting the temp lower to see id it makes any difference.

Customer: replied 3 months ago.
It didn't ����
Expert:  Rico_Soma replied 3 months ago.

If lowering the temp doesn't change anything then you need to have this checked out.