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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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MRANSWER We have the same problem that is described in this

Customer Question

We have the same problem that is described in this post titled
We have a GE Profile model #PGB995SET2SS. The lower convection...
The post was from 1 year ago which you responded to but no further response from the post is included. Are you familiar with this issue with this model of GE oven? Please let me know if you can help
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

Does it program but just not heat or what exactly happens?

Customer: replied 1 month ago.
it does program. Pressing Bake, Convection Bake, or Convection Roast, set a temp and pushing Start results in normal behavior including the mechanical 'click' from behind/below the control board but heat never builds and convection fan never starts (when a convection type is chosen)
Expert:  Kelly replied 1 month ago.

Thank you! Are you able to pull the range out and remove the rear access panel?

Customer: replied 1 month ago.
have pulled it out but not sure what the rear access panel is...
Expert:  Kelly replied 1 month ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 1 month ago.

The left side panel will need to be removed to access the thermal fuses. Let's check those first. See the attached pages. Can you test them with a meter for continuity?

Customer: replied 1 month ago.
I'll be able to test. I'll be offline for a couple of hours, high school soccer game. I'll get the panels removed and respond back once done later this afternoon
Expert:  Kelly replied 1 month ago.

Sounds good, thank you!

Customer: replied 1 month ago.
Rear panel removed. Seems like I'd have to remove the range top to remove either side panel though.
Expert:  Kelly replied 1 month ago.

Correct, it is quite a job to access those thermal fuses. I suspect the one has opened.

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