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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Whirlpool wrf560seym 02 has frost buildup in back of freezer

Customer Question

whirlpool wrf560seym 02 has frost buildup in back of freezer compartment and is making loud noise sounds like a noisy fan.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: bought Sept 2014
JA: Do you plan on doing the work yourself?
Customer: don't know is there an easy fix?
JA: Anything else we should know to help you best?
Customer: no
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 6 months ago.

The frost on the back wall is the cause of the noise. There is a component in the defrost circuit that has failed. Do you have a meter to perform any electrical testing with?

Customer: replied 6 months ago.
no
Customer: replied 6 months ago.
no thanks
Expert:  Kelly replied 6 months ago.

That's okay! If you open the doors and unplug the refrigerator for 24 hours, the frost will thaw, the noise will stop and proper cooling will restore. You will have about a week to schedule service or I can help t o replace the most likely part to be faulty. Would you like a link to that part and instructions?

Customer: replied 6 months ago.
no thank you

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