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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a whirlpool gold Model GS5VHAXWY01 refrigerator. The

Customer Question

I have a whirlpool gold Model GS5VHAXWY01 refrigerator. The water dispenser IS functioning properly. However, the Ice Dispenser is not functioning. I took apart the cover plate in front and the switch is being hit when pressed in, There is no motor movement and no sound when the plate is pushed. I think the model is about 7-8 years old.
Submitted: 2 months ago.
Category: Appliance
Expert:  Kelly replied 2 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.

Do you have a meter to test voltage with?

Customer: replied 2 months ago.
No i do not
Expert:  Kelly replied 2 months ago.

With no meter, it is impossible to tell with 100% certainty but the electronic control that feeds the motor is most likely faulty.Would you like that part link?

Customer: replied 2 months ago.
Let me see if i can get a meter and will get back to you.
Expert:  Kelly replied 2 months ago.

Thank you!

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