Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.
It sounds like your control lock is just engaged. You should just need to press and hold the HEATED DRY button for 5 seconds to remove the control lock so you can use your touchpad again. If it won't remove, flip the breaker off to the dishwasher or unplug the dishwasher for 5 minutes. Re-apply power and try again. If it still won't remove, you'll need to order and replace the touchpad because it has failed. The control lock is a feature you can engage normally to prevent children from pressing buttons on the dishwasher.
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.