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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My IWD off is lit up. I tried to hold the lock button 5

Customer Question

Hi my IWD off is lit up. I tried to hold the lock button 5 seconds. All that happened is the lock came on. I do not see an "Options" button.--what can I do?
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: It is. Bosch. I don't know what model is. I'm renting this place. This is the first time it happened to me. I did have a housekeeper today--perhaps she pushed something?
JA: Do you plan on doing the work yourself?
Customer: Well, preferably.
JA: Anything else we should know to help you best?
Customer: Not that I know of.
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

Do you have a full model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator.

Customer: replied 2 months ago.
Hello? Is someone still working on this?
Expert:  Tyler Z. replied 2 months ago.

I already replied 5 minutes ago and asked you a simple question. Here it is again:

Do you have a full model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator.

Customer: replied 2 months ago.
Sorry I was on a different site. Let me ck
Expert:  Tyler Z. replied 2 months ago.

ok

Customer: replied 2 months ago.
I don't see a number anywhere. All I see is Bosch
Expert:  Tyler Z. replied 2 months ago.

I really can't help you without the full model number so you're more than welcome to keep looking inside the refrigerator near the ceiling but without that I can't help.

Customer: replied 2 months ago.
I found the book. Is it B22CS?
Expert:  Tyler Z. replied 2 months ago.

that's the start of the model but you need the full model located on the sticker where I stated before.

Customer: replied 2 months ago.
I have looked inside and out of the refrigerator and see no full model number. It appears you cannot help at this time. Thank you.
Expert:  Tyler Z. replied 2 months ago.

have a nice day.

Customer: replied 2 months ago.
Figured it out myself without knowing the model number.
Expert:  Tyler Z. replied 2 months ago.

have a nice day.