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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18596
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Maytag Neptune gas dryer MDG9700AWW and it does not

Customer Question

i have a Maytag Neptune gas dryer MDG9700AWW and it does not turn on. It has power and the door light works.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: MDG9700AWW approx 7 yrs old
JA: Do you plan on doing the work yourself?
Customer: yes and i am competent
JA: Anything else we should know to help you best?
Customer: display board does not illuminate
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

Can you please unplug the machine for at least 15 minutes to reset the controls? Please let me know what happens after plugging it back in.

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