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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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My Lg washer is spinning way too fast on low spin - this

Customer Question

My Lg washer is spinning way too fast on low spin - this results in twisted up and wrinkled clothes. It spins so fast that washer shakes. Is this normal?
Submitted: 5 months ago.
Category: Appliance
Expert:  Webb-Guy replied 5 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one will try to assist you today. So lets start off with this, what is the model number for your lg washer? That way I can be sure to pull up the correct manuals.

Customer: replied 5 months ago.
Customer: replied 5 months ago.
WT1701CW_DLGY1702W I'm not sure which is the model # for the washer - I bought them as a pair and this is the way the model number was stated. I'm not sure what that first response number is.
Expert:  Webb-Guy replied 5 months ago.

I do apologize it took me a little bit to get back to you but I am here now and ready to get started. So is your washer showing any error codes by chance?

Installation Test:

  1. Make sure the dryer is empty.
  2. On the control panel, Press and hold all 3 buttons at the same time for 3 seconds:
    1. Temp. Control
    2. Signal (older units may have Damp Dry instead of Signal)
    3. Power

The code 1n5 should appear on the display, if not, try again until it does.

Expert:  Webb-Guy replied 5 months ago.
    1. Press the Start/Pause Button to begin the test.
      The Installation Test will run for 3 minutes.

    2. Keep an eye on the display for any error codes, and take note of how many bars are shown on the Flow Sense Indicator.
      When the display says End, the test is complete.

Note: If you see an error code during the test, refer to Error Codes - Laundry Dryer.

  1. Does the inside of the dryer feel war
Customer: replied 5 months ago.
Excuse me, my question involved my washer, not the dryer.
Expert:  Webb-Guy replied 5 months ago.

Sorry about that I some how read Dryer. Give me just one moment.

Expert:  Webb-Guy replied 5 months ago.

Ok lets start with this. Your washer is pretty high tech and has many different features. Now do you happen to have your user manual? If not I have a copy of it I can shoot over to you.

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