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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Changed ignitor. Oven and broiler still will not turn on

Customer Question

Changed ignitor. Oven and broiler still will not turn on
Submitted: 8 months ago.
Category: Appliance
Expert:  ApplianceMAN replied 8 months ago.
Welcome to just answers, we will be with you shortly.
Expert:  Appliance Guru replied 8 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Do you still need help?

Customer: replied 8 months ago.
Still waiting for instructions
Customer: replied 8 months ago.
I'm still waiting on technical help
Expert:  Appliance Guru replied 8 months ago.

So the bake ignitor powers up, but the broiler ignitor will not correct? Also do you have a volt meter?

Customer: replied 8 months ago.
No I don't have a volt meter
Customer: replied 8 months ago.
The broiler ignitor powers up also
Expert:  Appliance Guru replied 8 months ago.

So the broil ignitor works but it just does not light up? But the bake ignitor powers and lights right?

Customer: replied 8 months ago.
Both ignitors power up. But there are no flames for the bake or broiler
Expert:  Appliance Guru replied 8 months ago.

OK check your gas supply then to the unit you likely have a gas supply issue or possibly a bad gas valve. There is a small lever on some of the valves that will shut gas off to the unit I would check that as well.

Customer: replied 8 months ago.
Was looking for a lever,switch or button in the back and on the bottom could not locate
Expert:  Appliance Guru replied 8 months ago.

Like this


Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 8 months ago.
I put a new gas valve in it still will not light up