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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Ran my jean-air dishwasher with out removing the plug in my

Customer Question

Ran my jean-air dishwasher with out removing the plug in my new garbage disposal. Now the control pad doesn't light up. Did not trip the circuit breaker. There is a faint odor that I cooked some part. Looking for some help. I also replaced the circuit board just b4 running the cycle. Control pad worked fine till I ran a cycle where the washer could not drain.
Submitted: 3 months ago.
Category: Appliance
Expert:  Kelly replied 3 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 3 months ago.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 3 months ago.
JDB1250AWP
Expert:  Kelly replied 3 months ago.

Thank you.

  1. So it is totally dead now?
  2. Did water leak when it could not drain?
  3. Do you have a meter to test voltage with?
Customer: replied 3 months ago.
water ran on the floor
Don't have a meter but can get one
Customer: replied 3 months ago.
totally dead now
Expert:  Kelly replied 3 months ago.

We need to see if it is getting power to the control. The leaking water may have damaged the control if it shorted something. Let me know when you have a meter to test with, please.

Customer: replied 3 months ago.
That won't be today. How can I get back to you tomorrow?
Expert:  Kelly replied 3 months ago.

The easiest way is to follow a link back from your email.

Customer: replied 3 months ago.
thnx Kelly
Expert:  Kelly replied 3 months ago.

You bet, thank you!

Customer: replied 2 months ago.
I'm back Kelly. I did replace the control but while working on the washer the door look assembly became looked and I don't know how to disengage it to so I can assemble the door panel
Expert:  Kelly replied 2 months ago.

You will need to use a small screwdriver or hook fashioned from a coat hanger to pull the latch open.

Customer: replied 2 months ago.
ok. Is it easy to break something?
Customer: replied 2 months ago.
or will it just release as it would if I pulled on the door to open it
Expert:  Kelly replied 2 months ago.

It should just release.