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Normally when that occurs the main board behind the unit has been damaged and will need to be replaced. There is a small rectangular access cover behind the unit that you need to remove. Behind that is the main board. Power enters that board from the power cord and if a surge occurred it will need to be replaced. You can order it through SEARSPARTSDIRECT.COM with the complete model number off the unit, that boards part number is ***** WR55X10942
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