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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Chest type freezer Mod 2539185510 lost power for 36 hours

Customer Question

chest type freezer Mod(###) ###-#### lost power for 36 hours due to tropical storm. After power restored my freezer is sounding an alarm. What does this mean. My manual doesn't address this. Thanks
Submitted: 1 month ago.
Category: Appliance
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 month ago.
my landline phone nr is(###) ###-####
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

The alarm is likely a high temperature alarm. Has it cooled back down yet or is it still above operating temperature?

Customer: replied 1 month ago.
The alarm is till ticking. I have removed everything.
Customer: replied 1 month ago.
sorry Kelly I have to leave for church. this is sunday. Didn't know this would take so long. Can I get back to you when I return from church in about two hours?????
Expert:  Kelly replied 1 month ago.

I will be here, thank you.

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