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Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1540
Experience:  worked on appliances for around 6 years
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My refrigerator died after power blip, the display is blank

Customer Question

My refrigerator died after power blip, the display is blank and the fridge is dead except the lights are ON.
Submitted: 5 months ago.
Category: Appliance
Expert:  Jamie_2013 replied 5 months ago.

Please post model number.

Customer: replied 5 months ago.
The model is:DSS25KGRC WW
Customer: replied 5 months ago.
I checked power on the control board, the 120 VAC is present. However the other two pins that goes to compressor and defrost does not have power
Expert:  Jamie_2013 replied 5 months ago.

Is any fans running?

Customer: replied 5 months ago.
No, nothing is running, it's dead and only the refrigerator lights are ON.
Expert:  Jamie_2013 replied 5 months ago.

DO you hear a clicking sound from the compressor?

Customer: replied 5 months ago.
Jamie, did you see my response above, the pins on control board that supplies power has no power, there is no clicking it is dead!
Expert:  Jamie_2013 replied 5 months ago.

Sorry I misread that. You will need to replace the control board.

Customer: replied 5 months ago.
do you know the part number of control board for this model fridge
Expert:  Jamie_2013 replied 5 months ago.

Manufacturer #WR55X10942

You can purchase it here.

Using the Star Rating Chart at the top of your page and rating me at least a 3 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.

Customer: replied 5 months ago.
Jamie, thanks for the reply, I will order the card today, I agree it is control board.
Expert:  Jamie_2013 replied 5 months ago.

Not a problem.

Please remember to rate me using the star rating chart at the top of your page.

Customer: replied 5 months ago.
Sure I will do that, I have the control board today, after I install it and see if the problem is fixed I will rate you the best.
Expert:  Jamie_2013 replied 5 months ago.

If you need more help just post back here.

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