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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18578
Experience:  Highly accurate diagnostician with over 30 years experience!
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Kenmore 70 series washer abruptly stopped working when water

Customer Question

kenmore 70 series washer abruptly stopped working when water was filled no function at all. Wall outlet was dead despite live hot wire...replaced outlet, ok now, but washer still dead
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: about 14 years...unsure of model at the moment
JA: Do you plan on doing the work yourself?
Customer: maybe 13 years old
JA: Anything else we should know to help you best?
Customer: depends..if it's a bro***** *****d switch maybe, otherwise probably get new washer
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.
  1. Do you have a meter to test voltage with?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 1 month ago.
yes i have meter
Expert:  Kelly replied 1 month ago.

Excellent! Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 1 month ago.

So that model will fill but the motor will not run if the lid switch is open. Does it fill or is it totally dead?

Customer: replied 1 month ago.
It was filled when I found it, acted totally thereafter; I found it was the lid switch and repaired it, all is well now, thanks, MB
Expert:  Kelly replied 1 month ago.

Excellent, nice job!

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