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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1443
Experience:  maitenance tech at casto
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Cannot put on dishwasher. Was working perfectly Friday -

Customer Question

Cannot put on dishwasher. Was working perfectly Friday - someone interrupted the cycle, and wont go on again
Submitted: 6 months ago.
Category: Appliance
Expert:  Webb-Guy replied 6 months ago.

Hello and welcome to just Answer my name is ***** ***** I will be the one who tries to assist you today. I am sorry to hear you are having trouble with your dishwasher. I know how frustrating that can be. My kids have opened my dishwasher while running before as well and had the same issue. When this happens you have to

Reset the dishwasher to cancel the previously chosen cycle according to the instructions in the Use & Care Guide

If you dont have the instructions and I can look them up for you and walk you through it.

Customer: replied 6 months ago.
ok walk me through it
Expert:  Webb-Guy replied 6 months ago.

So first off I will need to get the exact model of your thermdore in order to get you the correct instructions.

Customer: replied 6 months ago.
DWHD44EF/50
Expert:  Webb-Guy replied 6 months ago.

Canceling a Cycle

1. Press the cancel drain buttons at the same time

and hold for approximately 3 seconds.

2. When the drain pump noises stop and the LED

display or clean light indicate that the end of the

cycle has been reached, the dishwasher is reset.

3. Press the on/off button to turn the dishwasher off.

4. The dishwasher is now ready to run a selected

cycle. Add more detergent if necessary.

Expert:  Webb-Guy replied 6 months ago.

Hello I just wanted to follow up with you and see if you were still needing help with this issue. If not please rate with 5 stars at the top and I can have this matter closed out for you.

Expert:  Webb-Guy replied 6 months ago.

I was just following up with you to see if you were still needing any assistance with this issue. If I was able to help you or you found my information helpful please do rate with 5 stars so I can have this matter closed for you. Thank you for choosing just answer.