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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21179
Experience:  Highly accurate diagnostician with over 30 years experience!
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My Frigidaire freezer is buzzing. What's the deal? thank you

Customer Question

My Frigidaire freezer is buzzing. What's the deal? thank you very much. Tim (###) ###-####
JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?
Customer: about 10 years or so. It says Commercial on the front door
JA: Do you plan on doing the work yourself?
Customer: depends on how difficult. Is it a part that is the problem?
JA: Anything else we should know to help you best?
Customer: I can't think of anything. I unplugged it last nite around 9 and plugged it back in this morning and it still buzzes
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.
  1. Is it still cooling despite the buzzing?
  2. Can you tell from where the buzzing is coming from?
  3. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 8 months ago.
Not buzzing, it is unplugged
Sounds like the rear of the box
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Expert:  Kelly replied 8 months ago.

Was it still cooling when you had it plugged in?

Customer: replied 8 months ago.
I think so. I heard the buzz and unplugged the freezer, everything seemed to still be frozen. There was some frost on the door however. Door shuts very good.
Expert:  Kelly replied 8 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Customer: replied 8 months ago.
can you reply via text. I have to leave.
Expert:  Kelly replied 8 months ago.

In the diagram at the link below, number 13 is the evaporator fan motor mounted behind the rear panel inside the freezer. I suspect that the motor may be failing or the blade is hitting on something. Oftentimes, the blade will get pushed too far onto the shaft and cause that issue. Are you able to remove that rear cover for inspection?

CLICK HERE

Customer: replied 8 months ago.
Not easily. I think i may have to call someone
Expert:  Kelly replied 8 months ago.

I understand, it will require some disassembly. If the fan is indeed faulty, as I suspect it is, you can expect it to cost about $150 + the part, which is about $50.

I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!