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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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GE Monogram stove----one gas burner lights but flames do not

Customer Question

GE Monogram stove----one gas burner lights but flames do not increase.
Submitted: 1 month ago.
Category: Appliance
Expert:  Appliance Guru replied 1 month ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Do any of the burners work correctly? Also do you have the model number?

Customer: replied 1 month ago.
three burners work, one has the problem,....model#zdp48n4ghss
Expert:  Appliance Guru replied 1 month ago.

OK all you need to do is remove the burner look down the center and you will see the brass orifice, get a paper clip bend it out and stick it in that small orifice hole and work it around and remove it. Then try it all should be good again.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am paid anything through the site and that will also get you a DIRECT LINK emailed to you to get back to me! are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!

Customer: replied 1 month ago.
Sorry, that did not work
Expert:  Appliance Guru replied 1 month ago.

OK can you take a picture of the orifice and upload it here?

Customer: replied 1 month ago.
Would not know how to do a picture and transmission.
Expert:  Appliance Guru replied 1 month ago.

Are you certain you cleaned out the small brass orifice?

Customer: replied 1 month ago.
I am sure the orifice has been cleaned out.
Customer: replied 1 month ago.
I will have an appliance person take a look at the burner. Your service has been useless.--Don't expect me to pay anything for the non-service.---Maurice Scanlon

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