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In the cabinet above the microwave, there are two or three screws that keep the microwave from moving. Theu go down through the cabinet floor and into the top of the microwave. They will need to come out. Some models also use a pull latch system or two long threaded bolts that are behind the front grill that is above the door. Once those are removed, the microwave will tilt forward and then should be able to be lifted off the rear mounting bracket. If you can post the complete model number I can tell for certain what type of mounting system yours has.