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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Pannasonic microwave - The Genius 1100w - Inverter.

Customer Question

I have a Pannasonic microwave - The Genius 1100w - Inverter. Somehow it has locked and now unable to unlock it. Can you help please?
JA: Can you guesstimate how old your Panasonic is? And just to clarify, what's the exact model?
Customer: I think somewhere between 5-6years old. I can't see any other info on appliance other than Panasonic - The Genius 1100w - Inverter.
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: It was working yesterday - don't know what has been done to cause it to lock. Sorry!
Submitted: 1 month ago.
Category: Appliance
Expert:  Tyler Z. replied 1 month ago.

Can I get the full model number located on a sticker just inside the door way? And how do you know it's "locked"?

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