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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years experience!
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My Samsung refrigerator model RF32FMQDBSR/AA. The freezer

Customer Question

My Samsung refrigerator model RF32FMQDBSR/AA.
The freezer working but refrigerator is not cool. It keep the temperature around 57. I check the Evaporator Assembly and found a little oil, a very tiny hole on the aluminium coil where the oil come.
I think the freon is leaking. It use R600a freon.
Is it repairable?
Can add R600a freon to my refrigerator?
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: It's 14 months. The technician from Samsung. came and said it can't repair the system.
JA: Do you plan on doing the work yourself?
Customer: I can change some part, but I can't done with freon or replace the evaporator.
JA: Anything else we should know to help you best?
Customer: Can add freon r134 to r600a? Can you suggest any company can repair the samsung seal system in Virginia zipcode 20186?
Submitted: 3 months ago.
Category: Appliance
Expert:  Kelly replied 3 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 3 months ago.

The evaporator will just need to be replaced and is available below.

CLICK HERE

Expert:  Kelly replied 3 months ago.

The refrigerants cannot be mixed, no. Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 3 months ago.

This type of repair will cost about $400 + parts. I will get you a servicer referral.

Expert:  Kelly replied 3 months ago.

Sears Appliance Repair

Address: 141 W Lee Hwy, Warrenton, VA 20186

Phone(###) ###-####/p>

Hours:

Open today · 10AM–6PM

Expert:  Kelly replied 3 months ago.

I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!

Customer: replied 3 months ago.
Sears and A&E company came to check and said it can't repair.
Expert:  Kelly replied 3 months ago.

That is not true if just the evaporator needs to be replaced. I suspect the technician they sent was just too lazy to repair it. I will get you a link to another servicer. I am sorry you had that experience with them.

Customer: replied 3 months ago.
They said it can burst if the seal system is open and the Samsung give the money back to me.
Expert:  Kelly replied 3 months ago.

There is no other servicer that works on Samsung in your area. I would call Samsung and at only 14 months old, I would be very surprised if they do not provide a repair or replacement unit.

1-***-***-****

8:30am – 12:00am midnight (EST)

Customer: replied 3 months ago.
that's why they gave me the refund for replacement.
But I want to repair mine instead of throw it away.
Expert:  Kelly replied 3 months ago.

Ah, okay, sorry I misunderstood. Well, the evaporator will need to be replaced after the refrigerant has been evacuated. Then, i t will need to be recharged. Are you near any other large towns that you may be able to haul the refrigerator to?

Customer: replied 3 months ago.
that's the problem.
"Are you near any other large towns that you may be able to haul the refrigerator to?"
What do you mean?
Expert:  Kelly replied 3 months ago.

There are no other servicers in your area that work on Samsung. Larger cities usually have several servicers that will, so you may have to take it to another city with more servicers to choose from.

Expert:  Kelly replied 3 months ago.

Able Appliance Services

87 E Lee St

(###) ###-####/p>

Residential Appliance Repair

*****/p>(###) ###-####/p>
Expert:  Kelly replied 3 months ago.

You may have luck calling those two servicers in your area.

Customer: replied 3 months ago.
I called them, but they don't work on Samsung refrigerator.
Customer: replied 3 months ago.
I will use the foil duct tape to tape on the aluminium coil on the evaporator (it's a very tiny leak) and buy the R600A to ask someone recharge it for me.
Expert:  Kelly replied 3 months ago.

Duct tape will not hold, the evaporator will need to be replaced.

Customer: replied 3 months ago.
I knew but no choice because can't find the company can do it for me.
I think that I can't find the new solution for my refrigerator today.
Expert:  Kelly replied 3 months ago.

I understand, thank you.

Customer: replied 3 months ago.
Thanks for your time.
Have a nice day.