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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Whirlpool Ref. model GD5SHAXLT02 is not cooling after

Customer Question

my Whirlpool Ref. model GD5SHAXLT02 is not cooling after chainging hinge bearing of right door but freezer is cold,not shure if de vent has ice in them.what to do next.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: GD5SHAXLT02,I don't know how to temp.
JA: Do you plan on doing the work yourself?
Customer: I'm trying I also bought the ruber gasket of the right door but have not install it.
JA: Anything else we should know to help you best?
Customer: I just wanted to know shut I tern off the Ref.and wait for a few hours to see if it cools the ref.side.
Submitted: 5 months ago.
Category: Appliance
Expert:  Kelly replied 5 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 5 months ago.

Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?

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