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Hi my name is ***** ***** does it actually heat the water during the wash cycle?
You asked me to call you but the system does not allow the experts to see the information. Yesterday was my day off - but to continue, if you put the tablet in the cutlery basket rather than the dispenser does the flap still stay closed?
OK let me explain, if the dispenser flap spring gets weak and the tablet is damp its hasnt got enough power to open the flap. If you put the tablet in the cutlery basket and close the dispenser flap you can wash as normal but it tests the spring out on the dispenser.