How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19055
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

We have a GE bottom freezer refrigerator, model #PFS22misbbb

Customer Question

We have a GE bottom freezer refrigerator, model #PFS22misbbb and serial # DMO52310. We have had it since 05-2007. A little more than 24 hrs ago, I noticed the freezer temp @ 32 degrees and the refrigerator temp @ 52 degrees. I pressed the resets for 0 and 37 degrees respectively. I even pushed the turbo-cool switch. After more than 26 hrs, the readings are 20 degrees for the freezer and 46 degrees for the fridge. While it seems to be going in the right direction finally, the question remains should I call for a service checkup or should I wait to see if the problem resolves itself? The room temp is 74 degrees on average during the period in question. I am also concerned about food spoiling, please advise. Thank you!
Submitted: 3 months ago.
Category: Appliance
Expert:  Kelly replied 3 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 3 months ago.

You most likely have an air flow issue caused by a problem in the defrost circuit.

  1. Can you hear a fan running in the freezer section?
  2. Can you see any frost on the back wall inside the freezer?

Related Appliance Questions